FAQs

1. How do I light my wooden wick?

For your wooden wick to burn the best you want to keep your wick trimmed to 1/8”- 1/4” and evenly light it across the wick. You should also break off as much of the burnt pieces of the wick as you can for each new burn.

2. How do i make my candle scent last?

Our candles are made with 100% pure essential oils so the scent will always be a little lighter than synthetic fragrance. Our candles come with wooden lids, while not in use you should always replace the lid to make the scent stay as strong as possible.

3. What do I do if my flame seems to high?

If your flame is burning too high your wick is too long. You should blow out your candle, wait for the wax to harden and break off the top of the burnt wick as much as you can before relighting.

4. What do I do if my candle arrives broken?

We always do our best to make sure our candles are safe for shipping. Accidents can still happen. Contact us immediately so we can make it right for you as soon as possible.

4. How do i contact KSK Collections Co?

The best way to contact us would be through email kskcollectionsco@gmail.com. We also have an instagram account kskcollectionsco where you can send us direct messages.